Safest City In America
Status Indicators: Proceeding as Anticipated | Monitoring Progress | Reviewing for Improvement | Information Unavailable
Proceeding as Anticipated
Reviewing for Improvement
Please note that Q1, Q2, Q3, and Q4 refer to the first, second, third, and fourth quarters of the Fiscal Year. The City’s Fiscal Year runs from October 1st – September 30th and is denoted by FY. CY denotes Calendar Year.
In the 4th quarter of FY19, the City experienced no water quality testing violations. This means the City was in full compliance with all applicable regulations each day of the 4th quarter. The City continues to see success in delivering water that exceeds all regulatory standards. This success is largely driven by the dedicated licensed operations staff. In addition to qualified staff, the City utilized a risk-based asset management strategy designed to ensure the system is operating properly. This strategy includes a number of current steps that are in place to help strengthen our processes. The steps include a proactive capital improvement plan (CIP) program aimed at making investments into the asset prior to failure, a robust supervisory control and data acquisition (SCADA) system which provides 24/7 real time monitoring and alarms, and a work order system that helps track preventative maintenance schedules for all equipment. The continued investment in proactive maintenance is the key to the programs' continued success.
Award from the previous 3rd Quarter in FY19:
On April 4, 2019, the Texas section of the American Water Works Association (TAWWA) presented the City of Sugar Land with the 2019 Best Tasting Water in Texas award. Winning this award qualified the City of Sugar Land to represent the State of Texas in the national Best Tasting Water Contest in Denver, Colorado. The City of Sugar Land competed against twenty-eight water samples from across the country who won their state contest.
On June 11, 2019, the American Water Works Association (AWWA) selected the City of Sugar Land as the second best tasting water in North America. The City missed winning the best tasting water in North America by the narrowest of margins as it took three rounds of judging to break a tie between the top two positions. In the end, the Canadian town of The Blue Mountains, Ontario won best tasting water in North America. The town of The Blue Mountains is a small water front town in the Georgian Bay of Lake Huron and is a member of the Ontario AWWA section. The raw water quality is much clearer and has far fewer particulate matter than the Sugar Land raw water source (Brazos River via Oyster Creek). Since the top honor went to a town in Ontario, Canada, this makes the City of Sugar Land best in the United States.
Drinking Water Compliance
This indicator is reported as a percentage of time the City meets all health related drinking water standards. The City measures its compliance relative to primary maximum contaminate levels and treatment techniques. The indicator is calculated on a rolling annual basis as follows:
Percent of Drinking Water in Compliance = # of days City was in full compliance with all applicable regulations / 365.
The target is 100%. This target reflects that the City strives to ensure that there are no water quality violations. The City’s goal is to stay in compliance with all applicable regulations from regulatory agencies in order to provide safe, clean drinking water to residents and visitors.
The City of Sugar Land strives to provide ample, safe water in order to continue to support the vibrant community's quality of life. Water samples are taken daily and tested for regulated chemical, bacteriological, and disinfectant residual contaminants. The samples are taken from various locations throughout the water production and distribution system to ensure effective monitoring to protect public safety.