This measure, expressed as a percentage, demonstrates an assessment of current water demand compared to available water supplies. The formula is as follows: 5 year average water production / Current water production capacity.

The target is ≤37%. Performance better than (a lower %) or equal to the top quartile of American Water Works Association (AWWA) Survey Respondents.

Even the most well-maintained and well-managed water distribution system will experience some unavoidable loss of water before reaching customers. In order to exclude consideration of the unavoidable leakage, the International Water Association supports the use of an Infrastructure Leakage Index (ILI). This index is a ratio of water loss to water leaks as compared to unavoidable water loss.

It is accepted within the industry that a score of 1-2 is exceptional; whereas, the majority of utilities operate between a 2 and a 4. Utilities above a 4 need to consider more immediate updates to their water distribution system.

A consultant periodically provides the City of Sugar Land with a comprehensive road network score every three years. This score is based on Pavement Condition Ratings determined from visual surveys performed by trained external field raters. Pavement Condition Ratings are assigned on a 0 - 100 scale, with 100 representing a perfect rating and 0 representing an unusable pavement condition.

The City Council has communicated their intention to pursue and fund a street maintenance program and long-term capital improvement plan aimed at maintaining at least a 65 pavement condition rating, which in the industry is considered fair.

The assessments are conducted every four years with the last assessment conducted in FY16 by HVJ Associates. The next assessment is proposed for FY20 with a report due in FY21.

Per the 2010 Highway Capacity Manual, this metric is calculated as the average measured travel speed over the posted speed limit for the corresponding major corridor. The calculated value is converted into a percentage and translated into a letter grade indicative of a level of service (A is the best, F is the worst). This measurement is attained for the for the AM peak (7-8 AM), Noon Peak (12-1 PM), and the PM peak (5-6 PM), when the major travel corridors in the City of Sugar Land typically experience high travel demands. The slower the measured speed compared to the posted speed limit, the lower the level of service. This traffic corridor is measured on State Highway 6 from Dulles to Brooks Street.

Per the 2010 Highway Capacity Manual, this metric is calculated as the average measured travel speed over the posted speed limit for the corresponding major corridor. The calculated value is converted into a percentage and translated into a letter grade indicative of a level of service (A is the best, F is the worst). This measurement is attained for the for the AM peak (7-8 AM), Noon Peak (12-1 PM), and the PM peak (5-6 PM), when the major travel corridors in the City of Sugar Land typically experience high travel demands. The slower the measured speed compared to the posted speed limit, the lower the level of service.This traffic corridor is measured on US Highway 90 from Dairy Ashford Blvd. to SH 6.