Status Indicators: Proceeding as Anticipated | Monitoring Progress | Reviewing for Improvement | Information Unavailable
Proceeding as Anticipated
Reviewing for Improvement
Please note that Q1, Q2, Q3, and Q4 refer to the first, second, third, and fourth quarters of the Fiscal Year. The City’s Fiscal Year runs from October 1st – September 30th and is denoted by FY.
In the first quarter, 372 volunteers served a total of 7,556 hours. This equates to over $186,557 of donated volunteer time for the quarter (per the independent sector “value of volunteer time”). The robust number of volunteer hours are due large and in part to major volunteer events such as the Halloween Town and Tree Lighting. Since the first quarter's result is more than 25% of the yearly target, this measure is green. FY19 target was adjusted to 27,639 based on the 3 year trailing average.
Below are the breakdown of some of our larger hour contributors:
- Tree Lighting: 274 hours
- Halloween Town: 115 hours
- Animal Shelter: 3,931 hours
- Senior Center: 1,676 hours
- Community Assistance Support Team (CAST): 681 hours
- Citizens Police Academy Alumni Association (CPAAA): 247 hours
- Citizens Fire Academy Alumni Association (CFAAA): 167 hours
Staff is continually promoting new and existing volunteer opportunities through several platforms including social media, the city’s volunteer website, and the volunteer database. Staff is also actively working to improve internal volunteer hour tracking to ensure every hour is captured; for example, the installation of a volunteer check-in kiosk located at City Annex where Parks and Recreation and Fire Department Volunteers can electronically submit their hours.
Total volunteer hours include all volunteer hours recorded in the City of Sugar Land volunteer tracking system.
A volunteer is someone who donates valuable, unpaid time and effort in support of the City of Sugar Land.
Performance better than the three-year trailing average of volunteer hours in the City of Sugar Land.
Citizen volunteers organized through the "Serve Sugar Land" program, enable the City to further expand, enhance, and enrich the services it provides to the community in new and innovative ways.