Status Indicators: Proceeding as Anticipated | Monitoring Progress | Reviewing for Improvement | Information Unavailable
Proceeding as Anticipated
Reviewing for Improvement
Please note that Q1, Q2, Q3, and Q4 refer to the first, second, third, and fourth quarters of the Fiscal Year. The City’s Fiscal Year runs from October 1st – September 30th and is denoted by FY.
In the 4th quarter, 709 volunteers served a total of 7,178 hours, which totals to 26,279 volunteer hours for Fiscal Year 2018. Some of the departmental volunteer time distributed includes: Animal Services, TE Harman Senior Center, and the Fire Department. This equates to $173,277 of donated volunteer time for the quarter, and $634,375 for the fiscal year (per the independent sector “value of volunteer time”). There were several impacting factors in the increase of volunteer hours for this quarter.
The first is an increase in volunteer activity at the animal shelter by 391 hours from the 3rd Quarter. This is likely due to an increased number of student volunteers who were on summer break. Additionally, the Volunteer Office was able to work with City Departments and City volunteer organizations to improve volunteer hour record keeping.
It is important to note this measure exceeded the annual target of 26,242 volunteer hours, even without any major volunteer events in the 4th Quarter (i.e. a large special event), and without any one-off major events; such as the Super Bowl in Fiscal Year 2017, that heavily increase the number of volunteer hours.
Staff is continually promoting new and existing volunteer opportunities through several platforms including social media, the city’s volunteer website, and the volunteer database. Staff is also actively working to improve internal volunteer hour tracking to ensure every hour is captured.
Total volunteer hours include all volunteer hours recorded in the City of Sugar Land volunteer tracking system.
A volunteer is someone who donates valuable, unpaid time and effort in support of the City of Sugar Land.
Performance better than the three-year trailing average of volunteer hours in the City of Sugar Land.
Citizen volunteers organized through the "Serve Sugar Land" program, enable the City to further expand, enhance, and enrich the services it provides to the community in new and innovative ways.