Status Indicators: Proceeding as Anticipated | Monitoring Progress | Reviewing for Improvement | Information Unavailable
Proceeding as Anticipated
Reviewing for Improvement
Please note that Q1, Q2, Q3, and Q4 refer to the first, second, third, and fourth quarters of the Fiscal Year. The City’s Fiscal Year runs from October 1st – September 30th and is denoted by FY. CY denotes Calendar Year.
In the 2nd quarter, volunteers served a total of 5,735 hours., with an annualized total of 12,978 hours. This equates to over $145,841 of donated volunteer time for the quarter (per the independent sector “Value of Volunteer Time”; https://independentsector.org/value-of-volunteer-time-2018/). However, due to the COVID-19 pandemic, the 2020 value for volunteer hours typically released in April, is anticipated to be delayed. Therefore, the value of volunteer hours for the quarter is based on the 2019 rate.
Top contributor departments to volunteer hours:
- Animal Services: 3,735
- T.E. Harman Center: 1,106
- Community Assistance Support Team: 400
There was a decrease in the number of hours served by volunteers from 7,243 hours (valued at $184,189) in the first quarter compared to this quarter due to health concerns related to the COVID-19 pandemic. Because of safety precautions, beginning in March, the city was unable to continue to accommodate volunteers until further notice. These safety measures included the temporary closure of the T.E. Harman Center as well as the cancelation of the International Art and Kite Festival, both of which heavily rely on volunteers. However, the animal shelter continues to receive only dog walking volunteers as the nature of the assignment allows them to observe social distancing and other safety measures.
Additionally, staff is exploring non-traditional volunteer opportunities such as “Sugar Land Gifts for Gratitude” where volunteers can show off their gifted talents and dedicate performances as a thank you to first responders by submitting a video with their dedication to [email protected]. . The city will share the videos with those mentioned in the dedication as well as share on our social media platforms.
Staff will notify all volunteers via email and the volunteer portal as soon as normal operations are resumed.
Total volunteer hours include all volunteer hours recorded in the City of Sugar Land volunteer tracking system.
A volunteer is someone who donates valuable, unpaid time and effort in support of the City of Sugar Land.
Performance better than the three-year trailing average of volunteer hours in the City of Sugar Land.
Citizen volunteers organized through the "Serve Sugar Land" program, enable the City to further expand, enhance, and enrich the services it provides to the community in new and innovative ways.