Citizen Survey - Feeling Safe
Safest City In America
Status Indicators: Proceeding as Anticipated | Monitoring Progress | Reviewing for Improvement | Information Unavailable
Proceeding as Anticipated
Reviewing for Improvement
Please note that Q1, Q2, Q3, and Q4 refer to the first, second, third, and fourth quarters of the Fiscal Year. The City’s Fiscal Year runs from October 1st – September 30th and is denoted by FY.
91% of Sugar Land residents strongly expressed an overall feeling of safety in our City in the October 2015 Citizen Satisfaction Survey, the first citywide survey since 2012. That 91% significantly exceeds the 75% of residents who have an overall feeling of safety across the Southwest and 76% of residents surveyed for the same question in cities across the U.S.
Results will be updated upon completion of the next citizen survey that will be conducted in FY18.
Question: "How safe do you feel:
- Walking in your neighborhood during the day?
- Walking in your neighborhood after dark?
- In city parks?"
Percentage of respondents who rated the item 4 or 5 on a 5-point scale, where 5 was "very safe" and 1 was "very unsafe," excluding "don't knows."
Performance better than or equal to the Citizen Survey’s United States average response to this question. The target is ≥76%.
The ETC Institute, a full service call center for surveys, conducted the City's Citizen Survey in 2015, and so the target for this measure has its foundation in Citizen Survey data collected from the ETC Institute in the Southwest and the United States. The United States average is based on a survey the ETC Institute administered to over 4,000 randomly selected residents from all across the county. The Southwest Regional average is calculated using 483 people who live in the southwest part of the country. This includes residents from Texas (308 residents), Arizona (77 residents), Oklahoma (63 residents), and New Mexico (35 residents).
Creating a safe environment is a key goal of the City of Sugar Land and remains a priority of many City processes, projects, and initiatives.