Citizen Survey - Value for Tax Dollar
Responsible City Government
Status Indicators: Proceeding as Anticipated | Monitoring Progress | Reviewing for Improvement | Information Unavailable
Proceeding as Anticipated
Reviewing for Improvement
Please note that Q1, Q2, Q3, and Q4 refer to the first, second, third, and fourth quarters of the Fiscal Year. The City’s Fiscal Year runs from October 1st – September 30th and is denoted by FY.
67% of Sugar Land residents rated value received for city tax dollars as high or very high. That satisfaction number is significantly higher compared to 47% of residents across the U.S., and 51% of residents across the Southwest.
Results will be updated upon completion of the next citizen survey that will be conducted in FY2018.
Question: "How satisfied are you with: Overall value that you receive for your local tax dollars and fees?"
Percentage of respondents who rated the item 4 or 5 on a 5-point scale, where 5 was "very satisfied" and 1 was "very dissatisfied," excluding "don't know.”
Performance better than or equal to the Citizen Survey’s United States average response to this question. The target is ≥47%.
The ETC Institute is the organization that conducted the city's Citizen Survey in 2015, and so the target for this measure has its foundation in Citizen Survey data collected from the ETC Institute in the Southwest and the United States. The United States average is based on a survey the ETC Institute administered to over 4,000 randomly selected residents from all across the county. The Southwest Regional average is calculated using 483 people who live in the southwest part of the country. This includes residents from Texas (308 residents), Arizona (77 residents), Oklahoma (63 residents), and New Mexico (35 residents).
Residents pay taxes and fees to support the provision of basic and advanced goods and services in the community. While the City of Sugar Land is not the only recipient of local revenues, City services play an important role in the lives of residents.