Status Indicators: Proceeding as Anticipated | Monitoring Progress | Reviewing for Improvement | Information Unavailable
Proceeding as Anticipated
Reviewing for Improvement
Please note that Q1, Q2, Q3, and Q4 refer to the first, second, third, and fourth quarters of the Fiscal Year. The City’s Fiscal Year runs from October 1st – September 30th and is denoted by FY.
There were 6,678 volunteer hours recorded in the 3rd Quarter, bringing the year-to-date total to 19,101 volunteer hours. Because volunteer hours fluctuate on a seasonal basis, staff recommends that volunteer hours in the 3rd Quarter should equate to 26% of the total target value. The total target value equated to 25% because there were 6,678 volunteer hours in the 3rd Quarter, and the annual target value is 26,242. For this reason, the status color for this measure is yellow as it is steadily trending upwards towards the annual target value.
The largest impacting factor for this quarter’s volunteer hours was the absence of a major volunteer opportunity during the 3rd quarter (i.e. an Eggstravaganza, Christmas Tree Lighting, etc.). However, despite the absence of a major event, staff saw an increase in volunteer hours at Animal Services by 370 hours. This is likely due to an increased number of student volunteers who are now available due to the summer break.
Looking ahead, this measure has the potential to meet the annual target of 26,242 volunteer hours; however, there are several factors that may prevent this from occurring. There will not be any major volunteer events in the 4th Quarter (i.e. a large special event). Additionally, unlike Fiscal Year 2017, there will not be any one time major events; such as the Super Bowl, that heavily increase the number of volunteer hours.
Staff is continually promoting new and existing volunteer opportunities through several platforms including social media, the city’s volunteer website, and the volunteer database.
Total volunteer hours include all volunteer hours recorded in the City of Sugar Land volunteer tracking system.
A volunteer is someone who donates valuable, unpaid time and effort in support of the City of Sugar Land.
Performance better than the three-year trailing average of volunteer hours in the City of Sugar Land.
Citizen volunteers organized through the "Serve Sugar Land" program, enable the City to further expand, enhance, and enrich the services it provides to the community in new and innovative ways.